Contact
Civil Rights Officer: Joanna P. McFadden
Email: Joanna.McFadden@ardot.gov
Phone: (501) 569-2298
EEO Specialist:
Email:
Phone: (501) 569-2299
The Arkansas Department of Transportation (ARDOT) ADA Program ensures no person shall be excluded from participation in, or is denied the benefits of, or is subjected to discrimination under any program or activity receiving federal financial assistance from the Arkansas Department of Transportation on the grounds of disability.
Resources
- The Americans with Disabilities Act Title II DOJ/DOT Joint Technical Assistance Covering State and Local Government Programs and Services. Questions and Answers.
- 2010 ADA Standards for Accessible Design and ADA Best Practices Toolkit for State and Local Government, including the seventh installment of the Tool Kit, issued July 26, 2007.
- Glossary of Terms.
ARDOT’s ADA Transition Plan is a living document that is added to as projects, programs, inventory and services are upgraded. All updates and ongoing efforts will be posted under Documents or Inventory below.
| Documents | Inventory | |
|---|---|---|
| – ADA Transition Draft Plan (Draft) – ADA Title II disability discrimination form – Americans with Disabilities Act – 2015-2019 ADA Items and Work Descriptions – New Projects – 2011 ADA Transition Plan – Reassessment – 1999-2003 ADA Updates – Sidewalk Enhancements – 1992 ADA Transition Plan – Initial – Policy Statement | – Signal Inventory (In process) – Sidewalk Inventory (In process) – Welcome Center & Rest Area Inventory – ADA Ramp Collection by District (In process) |
ADA Complaint/Grievance Procedure
In order to process a complaint, a formal complaint must be filed within 180 days of the occurrence of the alleged discriminatory act. Assistance is available upon request by contacting Civil Rights at (501) 569-2297. All complaints received by ARDOT ADA Coordinator will be retained for five years internally then electronically stored.
Download, Print and complete the form by including all necessary information. The form is located here: ADA Complaint Form and also available upon request. Once the form is completed, you can return the form to: Arkansas Department of Transportation Civil Rights Division Attn: Joanna P. McFadden, Civil Rights Officer (ADA/504 Coordinator) P.O. Box 2261, 10324 Interstate 30 Little Rock, AR 72209. Within 15 calendar days after receipt of the complaint, the department’s ADA Coordinator or their designee will meet or communicate with the complainant. The ADA Coordinator or their designee will respond in writing or in an alternative format accessible to the complainant. This response will explain the position of the department and offer options for substantive resolution of the complaint.
Procedimiento para Quejas y Reclamaciones
Para procesar una queja, se deberá presentar una queja formal dentro de los próximos 180 días de haber ocurrido el presunto acto discriminatorio. Existe la posibilidad de solicitar asistencia disponible poniéndose en contacto con la Divisisión de Derechos Civiles llamando al teléfono (501) 569-2297.
Todas las quejas recibidas por el Coordinador de ADA en ARDOT se conservarán durante cinco años internamente y luego se almacenarán electrónicamente.
Para iniciar el proceso, siga los siguientes pasos: Descargue, imprima y llene el formulario incluyendo toda la información necesaria. El formulario se encuentra en: ADA Complaint Form y está disponible con previa solicitud. Una vez completado el formulario, puede enviarlo al Departamento de Transporte de Arkansas ARDOT División de Derechos Civiles Atención: Joanna P. McFadden, Oficial de Derechos Civiles (Coordinadora ADA/504) P.O. Box 2261, 10324 Interstate 30 Little Rock, AR 72209. Y debe hacerse en un plazo de 15 días hábiles o de oficina. Una vez que haya sido recibida sido dicha queja, el Coordinador de ADA del departamento, o la persona que haya sido designada, se reunirá o se comunicará con la persona demandante. El Coordinador de ADA o su designado responderá por escrito o de una forma accesible para el demandante. Esta respuesta explicará la posición del departamento y ofrecerá opciones para la resolución básica y con fundamento de la queja.
NOTICE OF NONDISCRIMINATION
The Arkansas Department of Transportation (ARDOT) complies with all civil rights provisions of federal statutes and related authorities that prohibit discrimination in programs and activities receiving federal financial assistance. Therefore, ARDOT does not discriminate on the basis of race, sex, color, age, national origin, religion (not applicable as a protected group under the FMCSA Title VI Program), disability, Limited English Proficiency (LEP), or low-income status in the admission, access to and treatment in ARDOT’s programs and activities, as well as ARDOT’s hiring or employment practices. Complaints of alleged discrimination and inquiries regarding ARDOT’s nondiscrimination policies may be directed to Civil Rights Officer Joanna P. McFadden (ADA/504/Title VI Coordinator), P. 0. Box 2261, Little Rock, AR 72203, (501) 569-2298, (Voice/TTY 711), or the following email address: joanna.mcfadden@ardot.gov
Free language assistance for Limited English Proficient individuals is available upon request.
This notice is available from the ADA/504/Title VI Coordinator in large print, on audiotape and in Braille.