Civil Rights

Assuring that the Department follows its policy of equal opportunity to all individuals regardless of race, religion, color, sex, national origin, age, and disability.



Civil Rights Officer: Joanna P. McFadden
Phone: (501) 569-2298

EEO Specialist: Anna Carr
Phone: (501) 569-2299

The Arkansas Department of Transportation (ARDOT) ADA Program ensures no person shall be excluded from participation in, or is denied the benefits of, or is subjected to discrimination under any program or activity receiving federal financial assistance from the Arkansas Department of Transportation on the grounds of disability.


  1. The Americans with Disabilities Act Title II Technical Assistance Manual Covering State and Local Government Programs and Services
  2. 2010 ADA Standards for Accessible Design and ADA Best Practices Toolkit for State and Local Government

ARDOT’s ADA Transition Plan is a living document that is added to as projects, programs, inventory and services are upgraded. All updates and ongoing efforts will be posted under Documents or Inventory below.

Documents Inventory
ADA Transition Draft Plan (Draft)

ADA Title II disability discrimination form

Americans with Disabilities Act

– 2015-2019 ADA Items and Work Descriptions – New Projects

2011 ADA Transition Plan – Reassessment

1999-2003 ADA Updates – Sidewalk Enhancements

1992 ADA Transition Plan – Initial

Policy Statement
 – Signal Inventory (In process)

– Sidewalk Inventory (In process)

Welcome Center & Rest Area Inventory

– ADA Ramp Collection by District (In process)

ADA Complaint/Grievance Procedure
In order to process a complaint, a formal complaint must be filed within 180 days of the occurrence of the alleged discriminatory act. Assistance is available upon request by contacting Civil Rights at (501) 569-2297.All complaints received by ARDOT ADA Coordinator will be retained for five years internally then electronically stored.

Download, Print and complete the form by including all necessary information. The form is located here:  ADA Complaint Form and also available upon request. Once the form is completed, you can return the form to:   Arkansas Department of Transportation  Civil Rights Division Attn: Joanna P. McFadden, Civil Rights Officer (ADA/504 Coordinator) 10324 Interstate 30 Little Rock, AR 72209   Within 15 calendar days after receipt of the complaint, the department’s ADA Coordinator or their designee will meet or communicate with the complainant. The ADA Coordinator or their designee will respond in writing or in an alternative format accessible to the complainant. This response will explain the position of the department and offer options for substantive resolution of the complaint.


The Arkansas Department of Transportation (ARDOT) complies with all civil rights provisions of federal statutes and related authorities that prohibit discrimination in programs and activities receiving federal financial assistance. Therefore, ARDOT does not discriminate on the basis of race, sex, color, age, national origin, religion (not applicable as a protected group under the FMCSA Title VI Program), disability, Limited English Proficiency (LEP), or low-income status in the admission, access to and treatment in ARDOT’s programs and activities, as well as ARDOT’s hiring or employment practices. Complaints of alleged discrimination and inquiries regarding ARDOT’s nondiscrimination policies may be directed to Civil Rights Officer Joanna P. McFadden (ADA/504/Title VI Coordinator), P. 0. Box 2261, Little Rock, AR 72203, (501) 569-2298, (Voice/TTY 711), or the following email address:

Free language assistance for Limited English Proficient individuals is available upon request.

This notice is available from the ADA/504/Title VI Coordinator in large print, on audiotape and in Braille.